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Don't forget to sign-up for text alerts so you can get a reminder when we go LIVE.  This works especially well for our unscheduled pop-up shows.

For live ROCK SHOWS text the word "rockhound" to (833) 398-0860. You should receive an automated reply when you successfully sign-up.

For live METAPHYSICAL SHOWS text the word "greatraven" to (833) 398-0860. You should receive an automated reply when you successfully sign-up.

Don't worry, we don't sell or share your information with anyone and we won't send a text for any other reason.

LIVE SHOW POLICIES...

To make your show experience the best possible, please read through our policies below before bidding on any items. If you have any questions, please contact us or ask us during a live show.

General

  • All orders are automatically OPEN BOX, which means every item you purchase, during one show or over many different shows, will be added to your box here in our store, with your name on it. We will add the items you purchase to this box until you contact us and let us know you would like to CLOSE AND SHIP your order.

    • You will look silly if you send us a rage message wanting to know where your order is, but never contacted us and told us to close and ship.

  • There are NO putbacks, returns or never minds during our live shows. This slows the shows down and causes confusion for the clerk who is recording the show purchases. Please don't comment to purchase unless you intend to commit to it.

  • To win an item you see on the show, simply comment with the item number. When many people are trying to get the same item, the host will award the item to the first person they see on their screen comment with the correct number. Please note that social media has delays, so the order you see on your screen is not necessarily the same order the host see on their screen.

  • If you need to communicate with us, you want to purchase an item, see if we have an item in stock, ask a question about a bill, etc., please send us a Facebook message, e-mail us via the Contact Us here on this website or call us. DO NOT make a comment on one of our posts. Facebook makes it impossible to keep track of post comments when there are a lot of them. We just won't see your comment.

Billing

  • You will get a PayPal invoice after each show for the items you purchased. It will not include shipping costs.

 

  • You DO NOT need a PayPal account to pay your invoices. You can pay the invoice with any Credit Card. Sometimes it can be hard to find PayPal invoices, so keep an eye out for them. If several days have passed and you still don't have your invoice, please contact us.

  • Once you tell us you want to close and ship your order, we will send you a final invoice for the shipping costs, then ship your items.

  • Please pay your invoice within 5 days of the live show you attended.

  • You can pick up your order in store during normal business hours as long as your invoice has been paid and you message or call the shop to let us know when you will be in to pick up your items. We cannot process payments in store for online orders.

  • We usually have invoices to you within 1-3 business days of the show where you made your purchase.

Shipping

  • Shipping will generally come via the USPS flat rate box. There are three prices for these boxes, depending on the size of your order when you are ready to ship. They start at $9 for the small box and go up from there.

    • We will make every attempt to fit the items in the smallest box possible, while still being able to properly wrap each item, however, we will not skimp on wrapping to try and fit them in a small box. We want your items to get to you unbroken!​

  • You may pick your items up in the store during regular store hours, however, you must pay your invoice online and let us know you're coming in first. We are unable to process online purchases at the front counters due to the systems being different.

    • A quick message or phone call to let us know you are coming for your order will help us get it ready for you ahead of time. Sometimes the store can be VERY busy, so this will help shorten or eliminate your wait time.​

  • Please note: While we make every effort to ship quickly, we cannot guarantee shipments before a certain date (i.e., Birthdays) or holidays. ​

  • We ship using the address affiliated with your Paypal account, so please make sure this address is current. We will not refund for the product or the shipping if we mail it and find out later the address you gave us was outdated or incorrect.

Getting Blocked

  • Please remember we deal with a LOT of orders regularly, so please be prompt with payment. You will be blocked from all our live shows and all sales if:

    • If we are unable to reach you and/or you don't get a reply after two weeks.​

    • If you cancel an order for items you committed to purchasing.

    • If you start any drama or act disrespectful during a show to either other customers or our staff.

    • Go more than 5 days without paying your invoice.

  • We are here to help make your shopping experience the best possible, but we need to work together so things don't get slowed down or messed up. As always, if you need more time because "life happens", please just contact us and we'll gladly work with you.

  • Lastly, we love our customers, and we do everything we can to make things right, but sometimes some customers are just a bit too rude or go out of their way to be unnecessarily unkind or to make our jobs more difficult. We are a rock shop, there is NO reason to be this grouchy in the rock world. These types of customers will be blocked, and our staff are all permitted to make this decision, if necessary. So be nice! :)

Lastly, if you tried to buy something on the show, but someone else got it OR you didn't even see something on the show you have been looking for, send us a message or give us a call and we'll help you find it. As Michigan's Largest Rock Shop, we are sure to have options for you to see. We'll send you pictures or a video for your viewing pleasure.

LIVE SHOW SCHEDULE

All show times are in Eastern Standard Time

Wednesday's

Sterling Silver Jewelry & more.

Host: Lori

Starts at 2pm

Sterling silver rings, pendants, earrings and bracelets as well as some non-sterling items as well.

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MAIN Rock show

Host: Lori, Rif & Sue

5 - 7pm

Show contains a wide variety of rocks, minerals, fossils, meteorites and more. This is a chatty show. Have a glass of wine with us and see some cool stuff.

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Thursday's

Slabs Show

Host: Lori

Starts at NOON EST

This show features slabs of rough material great for those that do lapidary work and want to find some new product to make things out of. These slabs are priced VERY well!

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Cabs and Gems Show

Host: Lori

Starts at 2pm

This show contains cabochons (cabs) and loose gems to be used in making different kinds of jewelry and other lapidary work.

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Rock Show

Host: Dave and Sue

Starts at 6:30pm

This is Dave and Sue's Show. They feature treasures they find during their travels, minerals and specimens and usually lapidary items as well. They also sometimes feature items from other vendors.

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Saturday's

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Rock show

Host: Spencer

Starts at 4:30pm

Show contains a wide variety of rocks, minerals, fossils, meteorites and items from The Great Raven Metaphysical Store.

This show occurs on Instagram. Link here

Live shows are temporarily being done as "pop-up" shows only. Make sure you are signed up for text alerts so you don't miss these shows.

Dave & Sue's Shows are still occurring 
each week like normal.